FOR AN EXPEDITION TO THE INTERNATIONAL

Deliveries are made by post, by "COLISSIMO" with or without recipient's signature, but with tracking number. Once the package prepared by us, it will be delivered within approximately 5 days. If your mailbox is not big enough, or you are away, an instance you will be left by the postman. You can then pick up your package in the specified post office within 15 days. Follow at any time delivery of your package on www.colissimo.fr

In the case of a delay in delivery, JF Designs may under no circumstances be held responsible for the delay, and no compensation can be paid in return. Only the Post is responsible, and the customer can make a claim with the Postal Services.

Returns are not provided in the mode of transportation of our packages, unless otherwise stated.

Shipping costs are indicated at the time of the order, and calculated based on the amount of the order.

FRAIS DE PORT / SHIPPING COSTS

TOTAL COMMANDE/ORDER

PORT UE / SHIP UE

PORT/SHIP EUROPE *

PORT MONDE/SHIP WORLD

0 à 100€

14,00€

17,00€

25,00€

100€ à/to 500€

19,00€

23,00€

29,00€

500€ à/to 800€

30,00€

32,00€

38,00€

Plus de 800€/More 800€

Gratuits / Free

Gratuits / Free

Gratuits / Free

*Europe sauf Russie/Europe without Russia (Russia = SHIP WORLD)

RETURN OF GOODS

Returns are not accepted by JF CREATIONS. We are committed to providing the customer with quality products, the description is made as accurately as possible in the details of each product. There can be no claim on the quantity and quality of articles, which are checked several times before packaging. The order validated and paid implies acceptance in its entirety. All items are carefully packed and protected under special transportation protection and reinforced cardboard box shockproof, advised by the Postal Service.

We are not responsible for loss, theft or theft of sent items, and therefore no claim will be admissible.

MATER 

In the event of a dispute arising from this contractual relationship, the parties agree before any legal action to seek an amicable solution. Any complaint must be addressed to the department JF CREATIONS to the e-mail address: lyzy.art@orange.fr. We are listening to our customers, and the best solutions will be retained, so that neither JF CREATIONS nor the customer be penalized.